Frequently Asked Questions

General questions

Sign up for free. Fund your account and you are good to go.
Login or Create. Click on “Wallet”, fill the deposit form, and then go ahead to make payment using the acceptable payment methods.
- Payment using ATM (Credit Card and Debit Card)
- Bank Transfer.
- Payment using airtime
We work 24/7, except on Sundays between 9.00 am to 2.00pm. However, our service is automated.
We offer 100% guarantee. However, our products are subject to Terms and Conditions and we will offer a refund only if the service did not work.
A “Pending” transaction is any transaction waiting to be processed. On your credit card statement it may appear as a pending debit and this will turn to a full debit as soon as your order changes from “Pending” to “Successful”. If your order does not change to “Successful”, then the pending debit will automatically disappear from your credit card statement. You are only charged for “Successful” orders.
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